Shipping Policy

INTRODUCTION

At Srijan Enterprises, we are committed to providing reliable and efficient shipping services for all import and export transactions. This Shipping Policy outlines our shipping terms, delivery timelines, and procedures.

SHIPPING METHODS & CARRIERS

We use reputable carriers and freight forwarders to ensure safe and timely delivery of goods. Shipping methods include:

• Air Freight – For fast and urgent shipments.
• Sea Freight – For bulk and cost-effective shipments.
• Land Transport – For domestic and regional deliveries.
• Courier Services – For small parcel shipments

PROCESSING & HANDLING TIME

• Orders are processed within 10 to 60 business days after confirmation and payment.
• Additional processing time may be required for custom orders or special requests.
• Customers will receive tracking details once the shipment is dispatched

SHIPPING COSTS & DUTIES

• Shipping costs vary based on destination, weight, volume, and mode of transport.
• Any applicable customs duties, taxes, or import/export fees are the responsibility of the buyer unless otherwise agreed on delivery duty paid terms.
• We provide estimated shipping costs at the time of order confirmation

DELIVERY TIMEFRAMES

Estimated delivery times depend on the shipping method and destination:

• Domestic Shipping: 2 to 3 business days.
• International Shipping: 10 to 60 business days
• Customs Clearance: Additional time may be required for customs inspections and clearance.

SHIPPING RESTRICTIONS

We comply with international trade regulations and do not ship restricted or prohibited goods. Customers are responsible for ensuring their products meet import/export requirements in the destination country.

LOST, DAMAGED OR DELAYED SHIPMENTS

• We are not liable for delays due to weather, customs, or unforeseen circumstances.
• If a shipment is lost or damaged, please contact us within 5 days to file a claim.
• Insurance options are available upon request to cover potential shipping risks.

RETURNS & CANCELLATIONS

• Once an order is shipped, cancellations may not be possible.
• Returns are subject to our return policy and must be authorized before shipping back.